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Support for Parents, Carers and Young People

Contacting Staff

For any Safeguarding concerns please contact: or

If you have any particular concerns about any online content, report  directly to CEOP: Click here

For other matters, please use use:

Useful contacts for Emotional Well-being and support:     

This document provides suggestions of activities to do to help our Mental Health: Click here

Online safety resources for students


Childline helps anyone under 19 in the UK with any issue they’re going through. Children can talk with Childline about anything, whether big or small; their trained counsellors can help. See their website or call free on 0800 1111.

BBC Bitesize 

A free online study support resource designed to help with learning, revision and homework. Bitesize provides support for learners aged 5 to 16+ across a wide range of school subjects. It also supports children and young people’s wellbeing and career choices; since 20 April daily lessons have been published to help pupils across the UK with home schooling.

Online resources for parents and carers

Essex Safeguarding Children Board (ESCB)

The ESCB is a statutory multi agency organisation which brings together agencies who work to safeguard and promote the welfare of children and young people in Essex. It has produced guidance for parents and carers to help them understand online safety and exploitation generally.

Internet Matters – helping parents and carers keep their children safe online

A not-for-profit organisation that has a simple purpose – to empower parents and carers to keep children safe in the digital world. See their website for further information.

The Children’s Society

A charity fighting child poverty and neglect, and helping all children have a better chance in life. They have produced information about online safety.  

The NSPCC (National Society for the Prevention of Cruelty to Children)

The NSPCC has produced several online safety guides, from setting up parental controls to advice on sexting, online games and video apps.

Parent Info

A website offering expert safety advice in relation to a range of online harms, endorsed by the National Crime Agency’s CEOP command.

Common Sense Media

Independent reviews, age ratings, & other information about all types of media for children and their parents.

Parent Zone for families

A website with a range of digital age resources for families, including guides on digital platforms and trends.

Bereavement and Grief

Useful links for dealing with bereavement and grief

Children's Commissioner

The Children’s Commissioner has published a digital safety and wellbeing kit for parents, and a safety guide for children. The kit and guide have been designed to help ensure children are safe and their wellbeing is looked after while at home during the coronavirus outbreak – when their screen time maybe higher than usual.

The UK Council for Internet Safety (UKCIS)

EWMHS: 0300 300 1600

Caroline Benham:

Other useful numbers:

School Nurses: 0300 247 0015.

Text service for 11-19 year olds: 07520 615734

Berechurch Family Hub (Essex Child and Family Well-being Service) 0300 247 0015 or

Social Care: 0345 602 7627 (Family Operations Hub)     

Educational Psychology Service Parent Helpline: Click here

Essex Welfare Service (EWS)

The EWS is a new service to help vulnerable people in the community who are staying at home during the coronavirus period, are in need of support and unable to access the support they need at this time:   Schools have been asked to share this with parents for information and / or on the website as you are able to ‘self-refer if you are experiencing difficulties

EWS Contact: Call: 0300 303 9988



Opening hours: Monday to Friday, 8am to 7pm  Saturday and Sunday, 10am to 2pm

This is an app that students could have on their phones. It has personalised coping plans, useful strategies, tools to help and directions to local resources.     

This is another app, more covid specific. It has a range of good videos about strategies.       

This is a website aimed at families as a whole, there is some good support ideas about parenting in a digital world.     

This is a website, aims to build resilience and support good mental health. This is more suitable for Years 9,10 & 11, it has videos to help with social interactions and ways of opening up tricky conversations with parents. Lots of advice and info in the form of fun quizzes. Body image, bullying, consent in relationships, self care, healthy exercise healthy sleep, managing stress etc.

Resources to promote and support children and young people’s mental wellbeing include:

CEOP Resources:

#OnlineSafetyAtHome pack is now available for you to download, containing new activities for parents and carers to use at home!
Access them here: 






You can also access CEOP's new guidance for parents and carers designed to help you manage some of the key challenges that we have told about in our recent survey.

Two new Parent Info articles explore how parents and carers can support their child's mental health, and highlight things they can do to manage the wellbeing challenges of family life under lockdown:

THRIVE wellbeing calendar 

Tik Tok: a guide for parents

A new Parent Info article explores how Tik Tok works, the parental controls available, and how they can help their child to stay safer on the platform.

No doubt over the past few months you've heard children (and maybe a few adults) talk about the latest Tik Tok challenges or their favourite celebrity's lockdown live stream.

This activity pack for parents and carers to deliver to their children explores how children and young people can stay safe while live streaming: 






OM Wellbeing Videos:

From Sports England for students feeling overwhelmed during this time.

Video 1  

Video 2 

Video 3

Video 4

Video 5  

Essex County Council

On-line Resources pack for young people children and families: Click here

School Spotify Playlist:     

The Music Department have created a Happy Playlist on Spotify which is being regularly updated. These have links back to school and include our very own Anorak Patch.  Spotify is free and there is no need to purchase a subscription to stream the playlist.


Happy songs for TLA playlist: Click here 

If you have any requests, please email the music department to get your happy tunes added to the playlist: Click here

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